Step-by-Step Guide to Set Up Swedish BankID on a New Phone

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Step 1: Install the BankID Security App

• Download the BankID app:
  • Go to the App Store (iOS) or Google Play Store (Android) on your new phone.
  • Search for "BankID" and download the official BankID säkerhetsapp (BankID Security App).

Step 2: Obtain a New BankID

You will need to log into your online banking with your current BankID or other authentication method to request a new BankID.

• Log in to your internet bank:
  • Open your bank's website and log in with your current BankID, security token, or other credentials.

• Navigate to the BankID section:
  • Find the section in your online bank where you can manage your Swedish Bank ID. This is typically under security settings or a similar section.

• Order a new BankID:
  • Follow the instructions to request a new BankID. You might need to authenticate with your current BankID or another security measure provided by your bank.

• Activation code:
  • Your bank will provide you with an activation code (often called an activation QR code) to use in the BankID app on your new phone.

Step 3: Activate BankID on Your New Phone

• Open the BankID app on your new phone.

• Select "Order BankID" or "Activate BankID":
  • Follow the prompts to start the activation process.

• Enter the activation code:
  • If you received a QR code, use the BankID app to scan the QR code. If you received a numeric code, enter it manually.

• Complete the activation:
  • Follow the on-screen instructions to finalize the setup. You may need to set a personal security code (PIN) for your BankID.

Step 4: Verify Your New BankID

• Log in to your bank:
  • Use your new BankID to log in to your online bank or any other service that accepts BankID.

• Ensure everything works correctly:
  • Make sure you can access your bank and perform transactions using your new BankID.

• Ensure Compatibility: Make sure your phone's operating system is up to date and compatible with the BankID app.
• Correct Information: Double-check that you have entered all information correctly, especially the activation code.
• Bank Support: If you encounter issues, contact your bank's customer support for assistance.

• Secure Your Device: Ensure your phone is secure with a strong password or biometric authentication (fingerprint, face ID).
• Update Regularly: Keep the BankID app and your phone's operating system updated to the latest version.
• Beware of Phishing: Be cautious of unsolicited messages asking for your BankID details. Banks will never ask for your BankID information via email or SMS.

By following these steps, you should be able to set up your Swedish BankID on your new phone successfully.